At the upper end, the differences that matter are construction, materials, and customization rather than surface appearance.
Durham buyers are the closest to the showroom, which makes a second in-person visit realistic before committing to a large purchase. Durham's housing runs from older bungalows and mill-village homes near downtown to newer construction closer to RTP, so ceiling heights, doorway widths, and stair turns vary widely across the city.
Capital Discount Furniture operates one 50,000-square-foot showroom at 3921 S Miami Blvd, Durham, NC 27703, and that is where Durham shoppers come to compare in person. The showroom is in Durham itself, on S Miami Blvd near RTP, a short trip from most of the city rather than a highway run. Everything below reflects how we actually operate, including the parts that limit what we can promise.
Where Most Plans Go Wrong
A few decisions about the room should come before comparing premium pieces. They determine fit, which is a different question from preference.
· what the frame and suspension are actually built from
· which fabrics or leathers suit the household
· whether a custom order's timing works for you
· how the piece is expected to age
Because the store is in Durham, an in-stock item can often move from decision to home the same day.
Sorting Appealing From Workable
Our custom brands and options covers construction quality, custom configuration, and long-term durability. In the showroom you can compare these directly:
· premium living room seating
· custom-order upholstery and configurations
· solid wood bedroom and dining pieces
· designer accent and occasional furniture
· premium mattresses and bases
Browse our custom brands and options
How Delivery Actually Works
· Payment in full comes before scheduling, whether you are taking delivery or picking up.
· Give us a day's notice to change a delivery; inside that window the fee applies regardless.
· Delivery pricing varies with the destination and the contents of the order rather than a flat rate.
· Choose White Glove Delivery and the crew handles indoor placement, assembly, and packaging removal.
· We schedule a specific delivery day with an approximate three-hour window, and that window can widen for out-of-town stops.
· We use in-house trucks and staff rather than a third-party carrier, generally Monday through Saturday locally.
Two limits are worth knowing before you order. When the path is too tight to manage safely, the item stops at the nearest appropriate room rather than being forced through. Old furniture is not moved or hauled away by the delivery team; plan its removal ahead of delivery day.
Before delivery day, clear the hallways, stairs, and door openings along the route, and tell us in advance about any obstruction outside. Secure children and pets while the crew is working, and check the order for accuracy before they leave.
Pickup is appointment-based rather than walk-up, so the order can be ready when you arrive. Durham customers are best positioned to use appointment pickup, since the S Miami Blvd location is a local drive rather than a cross-county trip. Confirm your vehicle's dimensions, bring moving supplies, and expect to handle the loading, which is not something the team does.
Merchandise can sit with us for up to 60 days after purchase free of charge, though unclaimed items beyond that may be donated to Restore absent a prior arrangement.
Read the full delivery and pickup policy
Timing, Financing, and Warranty
On timing: many items are in stock and available for immediate or same-day delivery or pickup. Special orders vary with manufacturer availability, holidays, and custom work; the team can give a clearer estimate at or before point of sale.
On assembly: factory-direct items need minimal light assembly and arrive with instructions, hardware, and basic tools; delivery crews assemble and remove packaging.
On financing: we work with Snap, Synchrony, and Wells Fargo, with options for a range of credit types with monthly payments, subject to approval and each program's terms. Snap advertises approval decisions in seconds and lease-to-own amounts up to $5,000. We accept financing, Visa, Mastercard, Discover, or cash.
On coverage: everything sold carries a manufacturer warranty, which varies by manufacturer, and an optional 5-year protection plan is available, priced by what is covered.
What We Bring to the Decision
Jenny, Scott, and their kids live in Apex, which is also where Capital Discount Furniture began. They built the business from the ground up, and they stay active in the community and with Hope Community Church, looking for ways to give back.
For someone shopping from Durham, that structure is what produces factory-direct pricing, and a best price guarantee stands behind it. The store has earned more than 1,300 five-star Google reviews along with WRAL Voters' Choice Award, Cary Living's Diamond Award, Indy Week's Best of the Triangle, and Cary Magazine's Maggy Award.
Brands on the floor include Craftmaster, Liberty Furniture, LMCO, Ashley, International Furniture Direct, Sealy, Sunset West Outdoor, and Southern Motion, among others. We also offer Renew Staging & Design, an in-house staging and design service.
Showroom hours are Monday-Friday 11am-7pm, Saturday 10am-5pm, Sunday 12pm-5pm. Call (919) 600-1994 to confirm a specific piece is on the floor before driving in from Durham. Se Habla Espanol.
More about the family behind the store
Further Reading
For questions that sit outside a sales conversation, these independent sources are useful:
· City of Durham — municipal information and resident services for Durham
· USDA Forest Service Wood Handbook — independent technical reference on wood species, durability, and finishes
Questions We Get Asked
Can I see fabric and finish samples?
Yes, and it is worth doing in person. Fabric and finish read differently under showroom lighting than on screen, and differently again in your own room.
Do I have to pay in full before delivery?
Yes. All orders must be paid in full before a delivery or pickup can be scheduled. Financing counts as payment once approved, so an approved application lets you schedule right away.
What makes a piece worth a premium price?
Usually frame construction, suspension, cushion composition, and finish quality rather than brand alone. Ask what the frame is made of and how the piece is joined; those answers explain durability better than the price tag does.
Is white glove delivery recommended for premium pieces?
Generally yes. White Glove Delivery brings items inside and into the room, with assembly and packaging removal, which reduces handling risk on pieces where finish condition matters.
Since you are local to Durham, is it worth coming twice?
Many Durham shoppers do. A first visit narrows the field and a second confirms scale and comfort against the measurements you took at home. Because you are minutes from S Miami Blvd rather than driving in from another county, the second trip costs little.
Visit the Showroom
If you are shopping for luxury furniture in Durham, come measure against the real thing. We are at 3921 S Miami Blvd, Durham, NC 27703, open Monday-Friday 11am-7pm, Saturday 10am-5pm, Sunday 12pm-5pm. Call (919) 600-1994 with questions, or start narrowing options online first.
